Several years ago, Aamir a friend of our co-founder Mr. Nadeem reached out to him and asked for help. Aamir was working as a ‘Case Manager’ at one of the service agency in Toronto. Nadeem came to know that every employee of the service agency was loaded with a lot of paper-work that if minimized could dramatically improve the quality of the service delivery. Nadeem agreed to help his friend and the community. But, the next issue was that the agency did not have enough funds to build the system.
To address the funds issue, Nadeem went out to meet the management of dozens of similar service agencies and found out the challenge was common. He also reviewed the existing software in the market to see if the needs of the agencies could be fulfilled without creating a new one. But to his surprise every software was a partial fix. Finally, a comprehensive solution for the service agencies was built and was named ‘IOM’ – Integrated Operations Management.
Today, the service agency industry knows IOM Cloud as the most convenient, user friendly and most comprehensive solution available in the market. We believe that we could not have come this far without the support of the fun loving team behind IOM, and the tremendous support of the leaders and advocates of positive change in the service agencies.
Client Success Executive
Nadeem is an entrepreneur, engineer, and computer scientist. He is an expert in supply chain and service agencies digital transformation.
Co-founded Candela- RMS that is used by more than 5000 retailers and franchises in over 12 countries. Developed Sensys – IntelliMax that is used globally by top 50 Fortune 500 manufacturers. He is a proud founder of IOM-Cloud (for service agencies) which is serving over 150,000 clients in Canada.
His passion is to help businesses in accelerating the digital transformation journey towards greater success.
His motto is “Thrive and not just survive”